What Our Customers Say
4.9 stars · 3,400+ Google reviews
Real DFW drivers sharing their experience with A-LA Auto Insurance across our Dallas-Fort Worth offices. Real reviews from people we helped get covered.
What do customers say about A-LA Auto Insurance?
Customers across A-LA's Texas offices most often praise fast, friendly service, agents who patiently answer every question, and help finding a more affordable price or a lower down payment. Many reviewers were buying car insurance for the first time. They also mention no-credit-check quotes, bilingual English and Spanish agents at every location, acceptance of Matrícula Consular and ITIN, and walk-in visits that typically end with a valid insurance card in about 30 minutes, with rates shopped across 35+ carriers.
Reviews from DFW Customers
From quick quotes to budget-friendly policies, hear what our customers say about their experience.
Marisabel was amaizing fast and top tear with us she answered all our questions and did not get frustrated to have to repeat her self. It's my first time getting insurance and I def recommend marisabel
Ivy helped me find insurance for half the price I was paying before. Amazing service
Insurance service was excellent and fast. I was offered the best quote for my car with affordable down payment.
Good and fast. Got my first insurance from them and they were very helpful in the process
Ivy helped me find a cheaper price so I could stop giving my whole paycheck to these insurance companies. I definitely recommend giving them a shot.
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Reviews from Our DFW Offices
77 reviews pulled directly from our offices' Google Business Profiles.
I've been working with Dalia for my insurance lately, and I honestly can't recommend her enough. She took the time to walk me through all my options and helped me find a plan that actually made sense for what I needed and saved me some money, too. Whenever I had a random question or needed an update, she got back to me right away. If you’re looking for someone who is honest, super helpful, and just easy to deal with, definitely reach out to Dalia. She’s the best!
Evelyn helped me so much and explained insurance information for my car perfectly. She was patient and friendly to me during the whole process. I received best care and support from her and the company. I do recommend talking to Evelyn. Especially with new to insurance, I was happy she helped me, someone who’s young and needed clear guidance and help starting car insurance. She was the best, and the company has great service for what you need. 🫶🏻 Thank you again
liana , was very very quick with getting me insurance before my car note payment . super easy and very nice even opened early to get me in! would recommend very highly especially for any new drivers
Quiero agradécele a Nancy por toda su ayuda fue todo muy rápido y eficiente y me ayudó a conseguir los mejores bajos precios. Definitivamente se la recomiendo
Nancy muy buena persona amable y te busca adaptar a tu presupuesto y necesidades gracias la recomiendo
Was browsing for a new insurance company for about a week. Spoke with Yaneth and she was able to get me a quote that was in my budget in less than an hour. Fast friendly and reliable. Thank you!
I was looking for insurance for my first car and Yaneth helped me get a great deal. I had gotten quotes from multiple other companies already but she helped me find the best price and coverage. Very helpful!
Ivy is a wonderful person. She helped get my payments to less than $60 a month.
Joceline was such a great representative! She had me a quote in minutes. Very responsible and great pricing! Right before her, I had called 3 other insurance places and she was the fastest and had the best rates. She was also very sweet! Thank you!!!
Thanks to Ysenia for her outstanding knowledge in Insurance, she took her time in answering all my questions and was able to get me insurance under $100 a month! Thank you !
Joceline got me the best deal I’ve EVER gotten on full coverage insurance. The process took less than 15 minutes. Very professional and genuinely wanted to help me
Nos ofrecieron un servicio de calidad, nos explicaron detalladamente nuestras opciones basadas en nuestro presupuesto, la verdad los recomiendo tanto por su amabilidad como por sus excelentes precios
Los Servicios son de muy buena Calidad y aparte el precio por la Cobertura muy Economicos . La Aserora Maggie que me Atendió el dia de hoy Fue muy Amable conmigo sin duda Me quedaré con esta aseguranza.
Carmen was so great. She made getting insurance in my new state so easy.. Thank you from the bottom of my heart❤️
Great customer service at Mansfield location. She gave me a good quote. I didn’t wait long. I was in and out. I recommend everybody to come to the Mansfield location to get their insurance.
Ms ruby is wonderful she helped and talked me through their whole policy until I was confident into proceeding with them for insurance first time buyer and more than satisfied
El servicio que te dan en este lugar es muy formal. Ruby y Carmen fueron muy buena gente conmigo y me ayudaron mucho en entender mi aseguranza. Recomiendo este lugar a todos!!
Excelente servicio y atención al cliente 100% recomendable. La seńorita Ruby nos atendió excelente y nos explicó todo muy bien. Gracias por su ayuda
Ysenia was knowledgeable, understanding, and was able to get me a policy fast and easy. Cheaper than any insurance company around
Veronica Reyna was the agent that helped me and she did a very wonderful job. She saved me $300. So if someone has expensive insurance go to Veronica Reyna thank you
Definitely recommend talking to Yessenia was very helpful quoted and started at a very good price in less than 30 minutes I got what I needed.
Yesenia me encontró algo más económico pagaba $120 ahora solo $68 100% recomiendo
Yesenia una agente 100 % Recomendada te atiende en tu idioma en mi caso en español Me ayudo a obtener una aseguranza rápido y fácil.
First time here. I never heard about this place. I am so glad I stopped by. The staff was so nice and very helpful. I was in and out quickly. They found me very good affordable rate for three cars. This place is awesome!
Highly recommend this place! Maria helped me so much, she was very patient and explained everything well, and most importantly helped me get my very first car insurance! #AdultingIsReal lol
Maria and Claudia were very helpful and patient!!! And they’re bilingual! Definitely recommend
Gracias, gracias Glenda por tu amabilidad y por ayudarme a conseguir un mejor precio en mis tres autos 10 × 10 recomendado
Muy buen servicio. La señorita Yveet es atenta y me encontró el precio más bajo! Mi hija también agarro una póliza gracias!!
my insurance agent (miriam) was amazing. she really took the time to find me the best coverage instead of just trying to sell me anything. She explained everything clearly and made sure I understood what I was paying for. I ended up with better coverage and a good price. I definitely recommend them.
Esmeralda has great customer service and was very helpful in working with my husband and I on the down payment. I appreciate this insurance company. I would recommend this company 5 stars.
Miriam was such a huge help to me in securing my multi car insurance policy. I highly recommend this company to anybody. From start to finish it was such an easy conversation and she was so helpful and informative on everything I needed to know!
Excelente servicio de Leslie me encontró un buen precio y me estubi buscando asta que encontró algo que podía pagar al mes
La atencion fue muy rapida y excelente,me consiguieron una buena aseguranza muy rapido
My experience here was amazing! I was in and out in less than 30 minutes!! Very satisfied customer!!! Lluvia was very professional and so helpful!!
Wonderful and outstanding customer service from Jay. Came to get liability coverage and left with full coverage with a very good rate. Worth checking out for a fast, easy and reliable service.
Best service from libni , willing to work with my downpayment found a bettwr monthly rate!!
Muy buen servicio de Líbni me atendió y me salvó más de 100$ mensual
Lluvia gracias por renovar mi póliza y bajarme a 68$ al mes
Super affordable insurance. I was able to get a cheaper rate than my current renewal. I 100% recommend coming here and checking this insurance broker.
My experience was amazing! The environment was clean and calm atmosphere. I was in and out with no long wait time. I would recommended this location for anyone looking for an easy reliable service.
Great service! Walked in without appointment got in and got out fast, Valeria helped me she was great and answered every question that I had!
Excelente servicio muy amables me ayudó el joven Alejandro muy amable me sentí cómoda le expliqué lo que buscaba me encontró un buen precio quedé súper satisfecha muchas gracias Alejandro
¡Tuve una excelente experiencia con Estrella! Fue muy amable, profesional y atenta durante todo el proceso. Se tomó el tiempo para explicarme todas mis opciones, respondió todas mis preguntas y me ayudó a encontrar una póliza que se ajustara a mis necesidades.Estoy muy agradecida por su excelente servicio y definitivamente recomiendo a Estrella y esta agencia de seguros!
Very simple process, same day insured. They made sure I got the best quota and I added towing, and still got a very affordable price. Thank you !
I used A-LA insurance today for a quote and I got a quick and reliable response! Catherine was very helpful in getting me the BEST deal. The whole process was quick and easy so I highly recommend for anyone looking to get insurance to call this office! They communicate through text as well so thats a plus if busy! Again the best price
After looking through various different insurance companies and policies, an agent from A-LA Insurance was able to help to get me the best rate for my down payment and also my monthly.
Esta gente son buenas personas, me guardaron $80 del lo estaba pagando, de verdad los recomiendo a todos.
Es una compañía muy amable estaba buscando una aseguranza y ellos me ofrecieron la mejor son muy amables y te dan el tiempo de explicarte todo a detalle .
Came to this place for insurance. They had the cheapest rate out of anyone I have contacted. Tonee was very helpful and nice throughout the process and was able to get me insured very quickly! I 100% recommend coming to this place, and if you do ask for Tonee.
Veronica was so helpful today she answered all of my questions and got my policy started same day!
Veronica R. Was EXTREMELY helpful. I had been calling places all day and she gave me the lowest rate by far! She was very generous with the discounts. She even held an offer for a few hours when I realized I didn’t have my payment info readily available. 10/10 would DEFINITELY recommend.
Verónica Reyna muy Amable me gusta mucho su paciencia que tenga y me ayuda mucho con descuento por el pago inicial! Ella es buena persona y te agradezco mucho su atención
Estoy muy agradecida con María Isabel y con la compañía por su servicio de alta calidad, sus excelentes precios, muy accesibles y la amabilidad con la que fui atendida por ella, me guió en todo con mucha paciencia y sobre todo con mucho profesionalismo.
I came in and received great service and got coverage for a great price for my 21 year old sons first car.
Heard a-la offers great prices came to check them out and no lie was told a-la gave me a low rate on full coverage
Aaliyah was the best rep to work with. She did an amazing job at navigating through insurances to find one that would suit me best. Her explanations were clear and concise which made it easier to follow along throughout the whole process
Muy bien servicio al cliente , vine a un presupuesto de seguro de auto y me pudieron ayudar a encontrar el precio económico. Muchas gracias.
Aaliyah nos ayudo mucho con el proceso de aseguranza fue muy eficaz y paciente y rápido, recomendado
Yesenia, hands down the best! Went from paying $280 in insurance with another company to $240! Thank you A-LA!
I want to say that this company has been so helpful to me! I searched for a good, affordable policy for months and finally found it! Thank you soooo much to Ysenia!
Marbella was able to help me with amazing discounts and now i pay WAY less than i did with my last insurance. 100% recommend insurance here for ACTUAL low rates!
Jocelyn fue muy amable y me ayudó encontrar lo más barato para mi. También me explicó muy bien mis coberturas 100% recomendadas
Excelente atención la recomiendo al 100 % Amable , educada y te busca mucho la solución para que te lleves la aseguranza
Yenica came in with the perfect price when every one was sky high thank you
I want to express my deepest gratitude to Yenica for taking the initiative to get my new car insured. If you’re considering insurance with A-LA Auto Insurance, I highly recommend reaching out to her. She was incredibly prompt and efficient in handling the entire process. She managed to secure me a fantastic price, and the overall experience was seamless. I truly appreciate her assistance and would like to extend my heartfelt thanks.
Yenica really took her time working to get me the lowest rate with max coverage. Very personable and professional
Excelente servicio, rápido, amable, me ayudó muchísimo la persona que me atendió en servicio al cliente, bastante eficiente en su trabajo, gracias Yenica, la recomiendo para sus cotizaciones!
Muy buena atenta muy amable atiende rápido les recomiendo que asistan con ella muy buen servicio sin duda Yenika. 👏🏼👏🏼
Gladys was fast, efficient, and her customer service skills are great. She assisted me in getting getting new coverage at a cheaper rate. I actually was shopping for a new company because I was not happy with my previous company and she did very well in earning my business. Thank you so very much for your customer service! I will definitely recommend to friends and family.
Had a phenomenal experience, I had to call after hours but Maria Chavez answered and got everything taken care of. I would rate higher than 5 stars if I could! Amazing place.
Maria was a great help and held my hand during the whole process of getting covered. Thank you so much.
Muy buen service que ofrece maria Chavez, estaba buscando algo barato y ella encontro algo apto a mi presupuesto, se las recomiendo
I came here because I was paying way to much for insurance. Denise was able to find me something affordable with the same coverage as I needed. Thank you so much.
Thank you Aaliyah for help me and my family out .we were able to get all out vehicles covered at a low rate in a timely matter highly recommend !!
the customer service in this place is one of the best things about it they are so friendly and so helpful in getting my policy’s done fast and efficient i will continue my business with them only because of jason’s hard work and dedication to getting me my best rates
Muy buen servicio. Nos atendio muy bien el joven Jason Calderon muchas gracias por su buen servicio
Muy buen servicio la persona que me ayudó se llama Jasón me contestó todas mis preguntas
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Why Customers Choose A-LA
Texas drivers have left 3,400+ Google reviews sharing why they trust A-LA for their auto insurance needs.
No Credit Check, No Judgment
DUI, SR-22, suspended license, no Texas ID — we specialize in the drivers most agencies turn away. Your situation does not define your rate at A-LA.
Bilingual English & Spanish Service
Every A-LA location has Spanish-speaking agents. We accept Matrícula Consular, Mexican licenses, foreign passports, and ITIN documentation.
Same-Day Coverage, Walk-In Ready
Walk into any of our 21+ offices across Texas without an appointment. Walk-ins typically leave with a valid insurance card in about 30 minutes.
35+ Carriers, Lowest Available Rate
We are an independent agency, meaning we shop your rate across 35+ insurance carriers to find the best price for your specific driving history and vehicle.
A-LA Auto Insurance · Texas-licensed agency · Verify License · Protecting Texas Since 2021
Join 25,000+ Texas Families
21+ locations across Texas. Same-day coverage. 35+ carriers. No credit check. Hablamos español.